10 key characteristics of top performing fundraising directors

Fundraising Directors are crucial for success. This incredible mastermind, known as Head of Fundraising in some countries, is in control of a massive budget and responsible for providing the organisation with the resources to do what it is supposed to. If you know how complex fundraising management is, you also know the sheer power of the Fundraising Director. (S)he controls information, makes everyday decisions, prioritises activities, inspires the team and sets the overall direction. At least, that's what they should... 

Read More

Why is KiKa so extremely successful?

In the income analysis that I've published in December it was very clear that some organisations in The Netherlands show impressive income growth in the past decade. Compassion Netherlands, Save the Children Netherlands, Stichting Vluchteling (IRC), AMREF Flying Doctors, Milieudefensie (Friends of the Earth) to name just a few. But I'd like to zoom in on one specific organisation: KiKa (Children Cancerfree).

Read More

Give donors the respect they deserve

Many fundraisers are aware of relationship fundraising. Ken Burnett’s famous book Relationship Fundraising has opened many eyes over the last 25 years. There aren’t many fundraisers who haven’t read this book. However, its vision and core message have never been fully implemented in our sector.

Read More

25 awesome fundraising quotes

Often we hear great quotes capturing the essence of the message. They are inspiring! They remind us of the important reasons why we work for charity and how we should do it, or how best practice would describe it…

In December I attended The Annual Lectures, where an awesome line-up of speakers was challenged to deliver their message in 30 minutes. This forced them to be to the point. And I heard some great quotes.

Read More

Climate change needed for donor centric fundraising!

Recently I had dinner with the 5 fastest growing fundraising organizations in The Netherlands. We were going to look beyond the market figures and get into the qualitative side of these organizations.

Why is it, that these organizations are so good in fundraising? At our dinner we had decades of experience around the table. In this post I want to focus on one particular part of the discussion that I’m sure resonates with many of you.

Read More

Testing is not for the faint-hearted

It’s not fun being a fundraiser nowadays: depressing trends like declining responses, high-cost-acquisition in combination with through-the-roof-attrition, rock-bottom-retention and charity-bashing-media… pfff, mission impossible?!

Or, is there still a bright light in the fundraising sky? Sure there is, plenty!

Read More

Essentials of donor loyalty

There are a trillion fundraising topics to choose from, but today I’ve chosen one I consider the most important: donor loyalty.

When I started to use Twitter I decided to tweet only about fundraising. To boost my followers I thought I'd summarize the best Tiny book in the series: Essentials of Donor Loyalty from professor Adrian Sargeant. In the end I tweeted the tiniest summary of the book ever done... in 71 tweets.

Read More