Why is KiKa so extremely successful?

In the income analysis that I've published in December it was very clear that some organisations in The Netherlands show impressive income growth in the past decade. Compassion Netherlands, Save the Children Netherlands, Stichting Vluchteling (IRC), AMREF Flying Doctors, Milieudefensie (Friends of the Earth) to name just a few. But I'd like to zoom in on one specific organisation: KiKa (Children Cancerfree).

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Give donors the respect they deserve

Many fundraisers are aware of relationship fundraising. Ken Burnett’s famous book Relationship Fundraising has opened many eyes over the last 25 years. There aren’t many fundraisers who haven’t read this book. However, its vision and core message have never been fully implemented in our sector.

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An example of greatness in donor appreciation and recognition

Last week Jeff Brooks reminded his readers how to write an effective thank you to your excellent donors. In order to “thank your donors so they really feel thanked” you need to know the following three things about your donor:

• Who is the Donor? (Show that you know who they are and what they did.)
• Which Campaign or Program Did They Give to? (Thank them for the specific thing they gave to. Finish the story you started when you asked.)
• How Will You Turn Their Gift Into Impact? (Make it clear: Their money is doing something great!)

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The Syrian refugee crisis, tipping points and fundraising

Remember how you felt last week when you saw the photo of Aylan Kurdi, the little Syrian boy who drowned and ended up on a Turkish resort beach? Or when you saw Laith Majid, the father crying and embracing his children as they arrived on the beaches of Greece? Both probably stirred powerful emotions in you. Whatever you think of the politics behind the situation, this current Syrian refugee story is a human tragedy.

Drowned little boys and girls, lying on Mediterranean beaches, alone, miles from home. These are some of the saddest things I’ve ever seen in the media. These images and stories should ignite action. It’s almost impossible to do nothing. That’s what happens when extreme human suffering is in our face.

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Testing is not for the faint-hearted

It’s not fun being a fundraiser nowadays: depressing trends like declining responses, high-cost-acquisition in combination with through-the-roof-attrition, rock-bottom-retention and charity-bashing-media… pfff, mission impossible?!

Or, is there still a bright light in the fundraising sky? Sure there is, plenty!

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