The Latin phrase "Disce aut Discede" is used as the motto of many institutions and schools. It means "Learn or Leave". It's time we adopt this mindset in our sector as well.
There is plenty of best practice available in the sector, as you will see when The Commission on the Donor Experience presents her findings. But to be honest: there is more bad practice happening around us. More then we'd like to see. Read More
You might love it. You might hate it. But if you respect your donors and your work as a fundraiser you are likely to spend a few hours per week looking at reports. Those reports will tell you all sorts of things about the behavior of your donors, a.k.a. your fundraising results. But, in general, what are the most important fundraising performance metrics you should monitor? Keep reading and get your free download at the end of this post.
What I'm about to share seems somewhat simple perhaps. This is in fact not simple; these are the basics! Unfortunately too many fundraisers out there still don’t respect the basics.
Some time ago on the KISSmetrics blog a case study was shown on how to calculate the Lifetime Value of your customer (let’s say donors in our case). You might have seen below infographic already, but it’s such a great and clear example I want to make sure as much fundraisers as possible have seen it. Read More